Privacy Policy

Privacy Policy

Vivaan (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase from shopvivaan.com (the “Site”).

By accessing or using our Site, you consent to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Site.

1. Information We Collect

We collect the following types of information from you:

Personal Information You Provide:

When you make a purchase, register for an account, sign up for our newsletter, or contact us, you may provide us with the following personal information:

• Name

• Email address

• Mailing address

• Phone number

• Payment information (credit/debit card details)

• Shipping information

Automatically Collected Information:

When you visit our Site, we automatically collect certain information about your device and browsing actions. This may include:

• IP address

• Browser type and version

• Device type and operating system

• Date and time of your visit

• Pages visited and links clicked

• Referring URL

We use this information to improve your experience on our Site and enhance our services.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order processing and fulfillment: To complete transactions and deliver your purchases.

• Customer service: To respond to your inquiries, provide assistance, and resolve any issues.

• Marketing and promotions: To send you promotional emails, offers, and updates about new products. You can opt-out of these communications at any time.

• Personalization: To enhance your browsing experience by recommending products based on your preferences.

• Security and fraud prevention: To protect our customers and our Site from fraud and unauthorized access.

• Legal compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your personal data with the following parties under certain circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist with business operations, such as payment processors, shipping partners, and email marketing services.

• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze how visitors use our Site and enable certain features.

You can control cookie settings through your browser’s settings, but please note that disabling cookies may affect the functionality of our Site.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can update or correct any inaccurate or incomplete personal information.

• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

• Opt-out of Marketing Communications: You can unsubscribe from marketing emails by following the unsubscribe link at the bottom of any promotional email or contacting us directly.

To exercise these rights, please contact us at [support@shopvivaan.com].

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

7. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing them with any personal information.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under the age of 13 has provided us with personal information, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Vivaan Jewelry
Email: [support@shopvivaan.com]